FREQUENTLY ASKED QUESTIONS
We offer furniture and decoration services in a wide range of products in accordance with customer needs. These include specially designed furniture, interior design projects and other decoration accessories. What are your company's areas of expertise? As a company, we specialize in custom design furniture and interior design projects. We produce specially designed furniture to meet customers' expectations and wishes and carry out comprehensive interior architecture projects to rearrange interior spaces. How long does it take to complete your furniture and decoration projects? Project completion time may vary depending on project complexity, size and client needs. In general, the completion time of projects may vary per project and is carried out within a schedule shared with the client in advance. What is your company's payment and pricing policy? Our payment and pricing policy may vary depending on the project and the client's demands. Generally, a project cost is determined based on the project's complexity, size, materials used, and labor cost. Payment terms and details are shared with the customer in writing before the project starts. What types of projects do you support? We provide support to various projects regarding furniture and decoration. These include home interiors, offices and commercial spaces, and commercial projects such as restaurants, hotels, cafes and bars. We also carry out interior architecture projects for newly constructed buildings or redecoration of existing buildings. What kind of customer experience do you provide for your customers? Customer satisfaction is a priority for us. We offer our customers a personalized service. We stay in close communication with our customers at every stage of the projects.

WHICH PAYMENT OPTIONS CAN I USE?
You can make your payments by money order or credit card. IBAN numbers for your money transfer transactions are as follows. TR67 0011 1000 0000 0059 1479 62 QNB Finans Enpara TR24 0011 1000 0000 0073 0467 99 QNB Finans Enpara

WHAT ARE YOUR RETURN CONDITIONS?
You can request a refund for the product you are returning within 7 days. You must return the product to us undamaged. The shipping fee incurred during the return process belongs to the buyer.
